What is HUFF?

The HUFF Project is an initiative of Blackheath Area Neighbourhood Centre in partnership with Blackheath/Mt Victoria Rural Fire Brigade. It aims to have a person, known as a HUFF Facilitator in each street, to encourage connectedness between neighbours. The HUFF Project aims to assist people to become more prepared for emergencies, leading to improved resilience.

What is the role of the facilitator?

The role of the facilitator is to:

  • be aware of the more vulnerable people in their street,
  • pass on information relating to emergencies,
  • encourage connections between neighbours and
  • encourage neighbours to work together to be more prepared for emergencies.
  • Facilitators are not directly responsible for their neighbours’ welfare.

Will it cost me anything to become a HUFF Facilitator?

All training and resources are provided free of charge.

What training is provided?

Each volunteer is provided with a HUFF Facilitator’s kit that includes a HUFF Manual, a pen and notebook, a cap and an ID card. You will be taken step by step through the manual and be supported by the HUFF Coordinator at all times.

What support does a facilitator receive from the Neighbourhood Centre?

Facilitators become volunteers of Blackheath Area Neighbourhood Centre Incorporated so that they are covered by that organisation’s insurance. Facilitators will have access to any resources they require and will be kept informed via newsletters and emails. Facilitators are provided with a photo ID Card to wear when carrying out their role.

What other support is available?

The Blackheath/Mt Victoria Rural Fire Brigade can assist with property assessments and planning. You can contact the brigade yourself, or tell your neighbours how to contact them. You can also ask the coordinator to contact the brigade for you. If you have any concerns about someone who may need extra assistance you can also ask the HUFF Coordinator for advice. The HUFF project has also made connections with other emergency services – F&RNSW, SES and NSW Police so that we can work with them as required.

How much time does a facilitator need to commit to the role?

There are no hard and fast rules about how much time is required. Facilitators are encouraged to connect with their neighbours in their own time and in their own way when it is convenient to do so. Obviously this ground work should be done in times of normality, free from the pressure of an emergency event. Once connections are made it is just a matter of keeping neighbours up to date and assisting when required.

Does a HUFF Facilitator have to be at home 24/7?

Definitely not. You are encouraging your neighbours to get to know each other so if you are away neighbours will still be connected. Neighbours will have a better understanding of what to do in an emergency and will be able to activate their plans whether you are there or not.

How do I become a HUFF Facilitator?

Simply call the Blackheath Area Neighbourhood Centre (BANC) on 4787 7770 and ask for the HUFF Coordinator or drop by. We are located in Gardiners Cres, Blackheath. Or email us at info@huff.org.au

What is a hub?

A hub is simply a group of connected streets.

How do I identify my HUFF Facilitator?

Facilitators are provided with a photo ID card that they will be wearing when they make face to face contact. Some facilitators may drop a flyer in your letterbox to make initial contact.

How do I get HUFF started in my location?

You can contact the HUFF Coordinator at Blackheath Area Neighbourhood Centre who will provide you with the information you need to get started. They have produced an easy to follow “Ten Steps to HUFFing” document that will show you how it’s done.

Phone: 02 4787 7770 Fax: 02 4787 7770 Email: info@huff.org.au

How do I find my HUB and my HUB facilitator ?

Click on your village map on the front page. Then you can zoom into it to find your street and house. Click or tap on it and you will be shown which hub you are in. If you think you can recognse your roof or garden you can switch to satellite view using the button at the top left of the map. You can then email us at Huff using the link at the right hand side (or below if you're using your phone), and can get a facilitator to get in touch with you.